Sounds like a cliché, but if we can walk the talk, this exec has it right:
In uncertain economic times, stakeholders need a CEO committed to transparency, communication and an unwavering focus on client service. H&R Block stakeholders deserve nothing less than an open dialogue about our company’s financial health and business trends.
– Russ Smyth, CEO, H&R Block,
“Communication is Key,” NYSE Magazine, 2nd Quarter 2009