No doubt you’ve noticed the airlines’ cutbacks in amenities – we were told by an attendant earlier this week that “everything is for sale” and a bag of pretzels would be $3. A wisecrack in this weekend’s edition of Barron’s sums up the customer’s view of troubled airlines:
TO THE LIST OF LIFE’S TRYING experiences — illness, injury, Newark Airport — you might soon add another: Flying this fall. If a 15% cut in global capacity doesn’t drive up prices, airlines are charging for “extras” like bags, aisle seats and that flimsy pad they pretend is a “pillow.” And if UAL’s (UAUA) plan to cut another 1,550 attendant jobs is any indication, you may soon have to fetch your own drinks … Oh, wait, what drinks?
– Kopin Tan, “Can We Be Confident About Confidence?”
Barron’s, September 1, 2008
Tags: Business life